Welcome

Welcome to Sheldon  Medical Centre

Our list is open and we are accepting new patients 

Access

As part of our response to COVID-19 and in light of the increased transmissibility of the new variant, Omicron, we have made some key changes to how we are currently working. The measures described below are in line with national guidance and ensures we can continue to provide care whilst keeping our patients and staff safe.

All appointments will now be telephone or video based first, with face-to-face appointments offered where there is a clinical need to do so. This helps to ensure that patients are only attending the practice in person if absolutely necessary, keeping everyone as safe as possible. When you call to book an appointment, you may be asked a series of questions around what you’re calling for. This will be to ensure you are directed to the most appropriate service or health professional for your condition, so please do provide as much detail as you can.

For those who are invited to attend our practice in person, please be assured that we are continuing to follow strict infection control and social distancing measures to keep you as safe as possible. As part of this, we ask that you wear a face covering at all times whilst in the practice.

If you have any COVID-19 symptoms, have 22 December 2021 4 received a positive PCR test result or if you meet the criteria for self-isolation, please do not attend. Given the significant demand our services are currently experiencing, and following the national ask to clinically prioritise the most urgent services such as vaccines, urgent care, immunisations, cancer and high risk patients, some of our routine services may not be available as quickly as you are used to.

We apologise for any inconvenience but assure you that we are working hard to provide care in the safest and most effective ways.

Don’t forget, you can download the NHS App or use online services for things like prescriptions or other healthcare needs. You can also use 111.nhs.uk or call 111 for urgent but non-life threatening concerns. Your local pharmacy is also available to support with minor conditions or to provide further advice.

For vaccine or COVID testing queries, you can call 119 where a trained call handler will be able to support you to book vaccine appointments, including boosters, or get a free PCR or lateral flow test. For more information on the services 119 provides visit the NHS website or for more information on vaccination clinics near you, visit the Birmingham and Solihull COVID vaccine website.

These measures will be reviewed on a regular basis and as soon as it is safe to do so, we will return to offering more face-to-face appointments.

We thank you for your patience

Covid Vaccination

In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.

As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include: 

• Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
• Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
• NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
• A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

IF YOU HAVE SYMPTOMS OF CORONAVIRUS INFECTION (COVID-19)

Stay at home and do not leave your house for 7 days from when your symptoms started.  This will help protect others in your community whilst you are infectious. You should:

• plan ahead and ask others for help to ensure that you can successfully stay at home
• ask your employer, friends and family to help you to get the things you need to stay at home
• stay at least 2 metres (about 3 steps) away from other people in your home whenever possible
• sleep alone, if that is possible
• wash your hands regularly for 20 seconds, each time using soap and water
• stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible

You do not need to contact your GP Practice or call NHS111 to go into self-isolation.

You will need to self-isolate for 7 days. After 7 days:

If you do not have a high temperature, you do not need to self-isolate;

If you still have a high temperature, keep self-isolating until your temperature returns to normal.

If your symptoms worsen during home isolation or are no better after 7 days contact online/call the NHS 111 service.

If you, or the person you are caring for, is struggling to breathe, has a fast pulse, their hands or lips are cold and/or blue, are drowsy, confused or difficult to wake, has tightness in their chest, or is unable to speak a short sentence, dial NHS 111 or 999 immediately.

If you need any other medical help, or advice, please contact your GP surgery between the hours of 8:30am and 6.30pm, and NHS 111 between the hours of 6.30pm and 8.30am for advice. In case of emergency, call 999.

https://youtu.be/gXHPWbEmp5s

Mission Statment

We aim to provide with smile patient centred care based on evidence.

Arran Medical Centre surgery is providing service to local community for more than 40 years and is committed to provide scientific medical care with compassion, care and dignity.

Our commitments to you

Providing you medical care including advice and treatment in a timely manner Help you to take decisions about your health by treating you as an equal Giving you the opportunity t o have second opinion from the specialist and other healthcare professionals Providing confidentiality of your consultation and medical notes keeping up-to-date with developments

Our core values

• Safety
• Ethical practice
• Respect and dignity for our patients and staff Honesty and transparency
• In return we request our patients to
• Book appointment only if it is needed
• Giving our staff, doctors and nurses the dignity and respect they deserve as they are doing a job best to their ability Let us know if we are not living up to your expectation and your suggestions Please do not forget to let us know if anything we do right
•  

Name Accountable GP

You will have been allocated a named accountable GP who will be responsible for your overall care this will be Dr Z Amjad  

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

If you are 75 and over you will have already been allocated a GP and are entitled to an Over 75 health check.

Care Quality Commission

CQC Inspection
The practice has been inspected and has been approved by the Care Quality Commission to read the report click on the link below